FAQ

Frequently Asked Questions

General Questions

For peace of mind and speed, we recommend using either Shipping With Tracking or Standard Shipping

Shipping with Tracking

Customers will be able to track their deliveries, which will typically take 5 to 7 days, depending on your location.

Standard Shipping

These tend to arrive in more or less 7 days depending on your location. In most cases, you will be notified on the day of delivery via text message to your phone, provided you wrote it down when you filled the payment page.

Free Shipping

Items will arrive in over 15 days depending on your location.

In the highly unlikely scenario of the product being damaged on arrival, or breaks within days due to the manufacturer’s fault, please get in tough with us to get a free replacement. You’ll be required to send us photographic evidence and the item itself, before the replacement is sent to you.

On your Item of choice, enter the quantity required and click on the ‘ADD TO BASKET’ button. Then go to CHECKOUT to finalise your order with payment. Done!

Yes – as you place your order, you’ll be required to enter your details and Shipping Address (if different from yours). Please make sure that the shipping address is correct, as we’re unable to redirect orders once they are on their way to you.

Payments can be made using Stripe. You do not need an account with these services: all you need is your credit/debit card.

Absolutely safe.

We don’t actually process your payment;  Stripe does. That means that payments are made outside the Myphoneringholder.com site – they are processed through entirely reliable systems that have been in place for many years and are known to be safe.

Our site does not keep any of your Card details.

Please use the Contact Us page that you can access on the top menu.


About the Rings

No. Some rings rotate in 360 degrees while others do not. Please read the information on each item carefully to avoid getting the wrong one.

However, all the rings fold in 180 degrees and can be used as a holder and stand (ie around 45 degrees angle to view the screen).

All rings are compatible to use with a magnet, being a car magnet or the magnet unit to use around the house.